The Emart — Philips power bank product issue

Address:560103
Website:www.the-emart.in

I ordered a Philips Power Bank with below details from EMART.
Order Id : [protected]
Product Name : Philips Power Bank(25000MAH)
Product Code : P25000

The product which got delivered is a fake product and it doesn't even last for 1 time charge also.

I have mailed them in [protected]@gmail.com with the details and they have replied stating the salesperson will collect the product in next 24 hrs but it has been a week and there is no response from anybody.

I have checked with few of my friends that EMART delivers all fake products. Request you to take immediate action on them otherwise they will keep on cheating customers like this.
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The Emart customer support has been notified about the posted complaint.
Nov 11, 2016
Updated by Pradyumna Ray
Could you please provide an update on my complaint.. still those ppl didnt get back to me.
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