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The Hindu — No Newspaper delivery

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I hail from koramangala Bangalore. One of the marketing executive came to my residence with an offer of annual subscription of The Hindu - English newspaper @ 599.
Offer was good and they said, delivery will happen from 16th Oct 2016.
For past 3 days, I haven't received a newspaper. I received IVR calls and I mentioned that I didn't receive it.
But, I am getting no responsible response from either that marketing guy nor that CCE.

Please refund my money or provide service properly. This is not done!!
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