The Hindu — The hindu is worst news paper you can order. | |||
Hi all, I had applied for the hindu newspaper yearly subscription for home delivery. Below are the details. The location is Koramangla 1st block-Bangalore. PAYMENT INFORMATION Subscriber ID : [protected] Hindu Reference ID : W20160912ESUB0012 Amount [ INR ] : 1188 Citrus Bank Reference ID : CTX[protected] Date of Transaction : Mon Sep 12 09:10:08 IST 2016 You may notice that payment was done on sep 12 and paper was supposed to be delivered from 1st oct on wards. I didn't get any newspaper till 5th oct. Then I raised a refund request twice for which complainant no is 11067, 11068. Till today 20 oct I didn't get the refund money in my account and whenever I contact The hindu on[protected] they say" we have forwarded your request with priority and our back end team will contact you". The back end team never calls and we feel like cheated. This is to inform anyone who is willing to buy The hindu in Bangalore, please think 100 times as they will never deliver paper on time, even if they do it will be discontinuous as few of my friends are facing. Also, my bad that even my friends suggested and even I saw many complaints in this forum, I decided to go ahead and buy The hindu. To The Hindu team, You are loosing our faith and even being a good news paper your commitment to people delivery services are poor and we will not reefer anyone to buy The Hindu. Please just refund my money asap and hope that part at least can be done quickly. Regards, UPSC aspirant, Bangalore India Was this information helpful? | |||
The Hindu customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Well I don't think you would deserve a star atleast. I have subscribed for the Hindu annual plan where the amount gets deducted monthly through the standing instructions given on my credit card. I made the initial payment on 31.08.2016. Subscription started from 16.9.2016. I have not received the newspaper for 15 days till date and have been contacting an irresponsible and ride area manager who is not willing to help. Contacted customer care who keep calling me everyday asking about the status of the newspaper which I have not been receiving since past 1 week. You have such bad delivery channels and rude rude area managers in your office who looks after the delivery of newspaper. My subscription I'd is [protected]. Refund the amount.
Reply
I called your toll free no.[protected] on 16/09/2016 for a copy of Ms revisited book and subsequently 3 reminder calls . So far no book and no information.
pl. let me know whether i will get the book or not.
K.V. Gopalakrishnan.
Mob.[protected].
Bangalore.
pl. let me know whether i will get the book or not.
K.V. Gopalakrishnan.
Mob.[protected].
Bangalore.
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