The Hippie Saaz — Curtains

Hi,
I had placed an order from The hippie saaz instagram page on 1st May 2019. At the time of ordering I was informed that I will receive the order in 14-25 days due to Covid 19.
I followed up on 20th May and they replied saying It will take 1 week more for dispatch which didn't happen.
I then followed up again on 19th June and I was asked to wait for 1 week more.
It was 2nd July and I still dint receive my order so i followed up and dint get any response from them, finally I posted on social media on which I received their message saying I will get my order in 2 weeks.
Today its 30th July and I still have received the product nor are they replying to my message or calls.
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Comments

She's very rude and completely cheating customers she just provided the customer care number which doesn't not respond calls and they don't even lift ur calls and they simply say we are going to dispatch the delivery but they don't do it even if we ask for the refund also no response from them at all it's simply wasting money and time on these guys they don't even have minimum curtosy and common sense to respond to their customers simply we need to follow them don't blindly follow their page and get attracted to their offers they are simply making money and cheating the public please be more cautious and more careful with HippieSaaz and their team don't believe their sweet words.
Same thing is happening with me from last 3 month, it's like am their customer who as to call n check. They are least bother to reply.
We are extremely apologetic for the inconvenience you faced due to extensive delays and lack of communication. Being an SMB we are continuously working on improving. Although I can see that the issue has been already resolved. Still, if you have any concerns about your order then you can simply drop us an email at [protected]@thehippiesaaz.com for existing order-related queries.

Thank You
Team TheHippiesaaz

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