The Park Priviera — Poor customer service

Dear Sir/Madam

We have taken a 3 years holiday package membership from Park Priviera worth ₹69000 in 2022. We have decided and planned a trip in February 2023 and so provided our dates and membership details via email, now since a month we are chasing them for a confirmation booking details.

Firstly they reverted that they do not provide accommodation at the requested destination. Although that destination is included in their listed destinations and also they are marketing that destination on their Facebook page. Hence sent the image which has got proven that destination is included in their list. So they have now convinced and asked us booking details, although we have already provided them via email we forwarded the details again.

Now situation is we have to cancel our trip and need to bare the transportation cost which we have booked in advance trusting Park Priviera will book an accommodation for us as we have paid for the membership fees.

It feels like they are been scammed!!
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    The Park Priviera
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    The Park Priviera Phone
    1800-890-7678
    The Park Priviera Address
    First Floor, 21 – Friends Society, , Vicenza House, Opp C.H. Jewellers, , Alkapuri, Vadodara, Gujarat, India - 390007
    View all The Park Priviera contact information