[Resolved] The Snap Deal — Delay in Delivery | |||
Dear Sir/Madam I have ordered Sanju Sarees Magnificent Multi-colour Bhagalpapuri pack of 2 sarees to Snap Deal for Rs. 888.00 on 07.10.2014 and got the confirmation to be delivered on or before 12.10.2014 through SP-SUR courier. I have tried to track the courier with the given tracking number EG[protected]IN but could not able to track the consignment. The order ID of the consignment is [protected] and a complaint is also lodged to snap deal customer service on 20.10.2014 with the ticket No[protected] but the ordered material is yet to be delivered. Kindly confirm the date for delivery otherwise arrange to refund back the amount paid for the ordered consignment at the earliest. Thanks/Regards Prafulla Muduli Was this information helpful? | |||
Complaint marked as Resolved
Dear Prafulla,
Thank you for writing to us. Your request number for Order ID - 3062772628 and Item Sanju Sarees Magnificent Multi-colour Bhagalpuri Pack Of 2 Sarees is 10707514.
Kindly quote this ticket number for any future communication with us regarding your query. Our team will get back to you in 48 hours.
You ticket summary is as follows :
Name Prafulla
Email [email protected]
Mobile 9437462627
Subject I have not received my item
Order ID 3062772628
Item Sanju Sarees Magnificent Multi-colour Bhagalpuri Pack Of 2 Sarees
Query The order cited above was placed on 07.10.2014 and as per your communication it was expected to be delivered on 12.10.2014, but it is yet to be delivered even on 20.10.2014. Kindly confirm the delivery at the earliest.
You can also reach out to us anytime at the contact information given below
Best Regards,
Snapdeal Team
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This is the last communication and the email address is [email protected] | |||
 2 Comments | |||
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team