The Snow Travel — refund amount not return

Address:	Plot No 65,Sector 125, Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.thesnowtravel.com

As per the confirmation from thesonwtravel team, i have paid the entire package amount (Rs22000) through paytm wallet.
The tour suppose to start on 26-oct-2019 for (3days/2nights). Even though the entire amount was paid.
When i have called, they are not responding properly and not booked on time, finally asked another 20000 rs extra then the committed packages. Which is so unprofessional, which is forcing me to cancel the package due to the unprofessional commitment from “thesnowtravel”.
As per "thesnowtravel" confirmation earlier last month, i suppose to receive my refund money by 08-dec-2019. But still i haven’t received my refund money from your organization. As per the policy i should have received my money by last month itself (28th november). But as per request i have waited till 08-dec-2109. Still haven’t refunded my money and instead responded with irresponsibility.
Earlier also thesnowtravel gave a very bad impression about organization, by increasing the quote amount for travel, after commitment also. Due to that they forced me to cancel the trip. I have already lost my trip and paid the amount to thesnowtravel still money not refunding.
Thesnowtravel providing wrong commitments, cheated and not fulfilled any of the commitment given, but money was taken.
People involved (Sachin, mohit agarwal, jyothi, rahul, shama khan & hemlata)
Mobile numbers :[protected]/[protected] (Working)
Now this number not working [protected]
Paytm no:[protected]

www.thesnowtravel.com
Care. [protected]@gmail.com
Sales. [protected]@gmail.com

Thanks & regards
Nagaprasad