The Times Of India — No paper delivery

Address:Mumbai City, Maharashtra, 401105
Website:timesofindia.indiatimes.com

I, Ravinder Pal Singh, Bhayandar, Thane, is an old subscriber of 'The Times Of India' newspaper. I renewed my subscription by order number: MTOI: 5528594 dated 02 August 2015 for the period of 6 months, which means: From 1st September 2015 till 29 February 2016. I shifted my house and informed on your helpline number 66354021 about my address change. I started calling from 21st September 2015 for the change of my house address and i have given my new address and on 24th September 2015 i gave them newspaper vendor's namd and code number of my new address. Vendor's name: N. Sanathanaselvam and code number is: 77053 But even after giving all the details as required by your office, till date i am not getting your 'The Times Of India' newspaper and i have informed your office many times about this but they did not help me out. I have all the details with whom i spoke on the helpline number[protected]. I personally visited your good office at Fort, Opposite CST Station, twice for the same reason. First i went on 17th October 2015 and again on 26th October 2015. I even spoke RMD Department but they also did not help me and made excuses that they done their job. They assured me that i will get my newspaper from 28th October 2015 onwards. But no result till date. Now already my 1 month subscription is wasted and i am not getting the newspaper. Following are the details of my calls on your Helpline number[protected] with whom i spoke & my visits to the 'The Times Of India' Office: 1. 21st September, 2015 : They said to give them newspaper vendor's name and code at my new address. 2. 24th September, 2015 : Gave them the details of the vendor of my new address. 3. 02nd October, 2015 : Ms. Sarita at 11am 4. 06th October, 2015 : Ms. Pritam at 14:05pm 5. 07th October, 2015 : Ms. Seema at 12:36pm 6. 10th October, 2015 : Ms. Sabiya at 11:41am 7. 12th October, 2015 : Ms. Ishrat at 11:24am 8. 16th October, 2015 : Ms. Seema and Ms. Pritam at 10:49am 9. 17th October, 2015 : Personally visited and spoke with Ms. Pritam at your Fort office 10. 20th October, 2015 : Ms. Sabiya and Ms. Pritam 10:05am 11. 26th October, 2015 : Again visited to your Fort Office and met Ms. Seema around 14:30pm Ms. Seema assured me that i will get extended 1 month of subscription as since past 1 month i have not got the newspaper. 12. 02nd November, 2015 : Ms. Seema at 12:24pm 13. 03rd November, 2015 : Ms. Pritam at 10:15am All above are giving excuses and assurance that i will get the 'The Times Of India' newspaper but till date i have not got it and i am still waiting for it.
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