Thepetcare — Fraud Company No refund!!! No product!!!

Address:PETZOO TECH PRIVATE LIMITED H.NO. 5-8/1, SRI SAI VIHAR, KISHANGUDA VILLAGE, OOTPALLY, SHAMSHABAD VILLAGE, R. R DISTRICT, HYDERABAD, TELANGAN
Website:www.thepetcare.in

I placed an order online on thepetcare.in for Royal Canin Puppy Food German Shepherd 12KG on October 28th, 2022 and made a payment of ₹7505 for which I got a confirmation email and order ID #6885. And after couple of days I was given a tracking number for the order but the product was never handed over by the seller to the delivery company. On November 10th the seller cancelled the pick-up and my order. Upon contacting, the seller said I would get my refund in 2 days. It been over 2 months now and seller has been ignoring the messages, call and emails.
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    PETZOO TECH PRIVATE LIMITED H.NO. 5-8/1, SRI SAI VIHAR, KISHANGUDA VILLAGE, OOTPALLY, SHAMSHABAD VILLAGE, R. R DISTRICT, HYDERABAD, TELANGAN
    India
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