| Address: | 122002 | | Website: | www.thewristbuddy.com |
On 20th Feb 2018, i bought a ‘W1-98’ android 6.0 smart watch for 3136 rupees from this website (https://www.thewristbuddy.com/) and paid the amount on as cash on delivery. But i recieved a fake chinese watch. I immediately initiated a cancellation for the same and mentioned everything in comments. But didn’t get any response from their side also they even don’t pick up the calls. Please help me to get the refund for the same and block this company as they are selling fake products. Please check the status of my return request and let me know that how much time it will take to return my watch and getting the refund. Below are the order and return details for my request:
Order Summary
Order ID:[protected]
Date Added: 18/02/2018
Payment Method: Cash On Delivery
Name : Muktal Hosen
RETURN DETAILS
Return ID: #4084
Date Added: 20/02/2018
Order ID: #[protected]
Order Date: 18/02/2018
The Company details is:
WebSite: https://www.thewristbuddy.com/
Customer care no :[protected]
Add : B284, Sushant Complex, Phase 1, Gurugram
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I got a fake product…i ordered kw8x smartwatch but it came a chinese make smartwatch….i unable to return the product when i asked the courier service they said it will be a fake website…and they wont take the product back if it is opened, now i dont know what to do with this problem…please help me to return the product...please help me sir