Thomson — 24 inch led tv is not working from[protected]

I have purchased above mentioned product on[protected] from flipkart, from[protected] it was stopped working, only power indicator glowing, neither respond to remote nor respond to side panel,, it was communicated to thomson team through telephone at"[protected]" on[protected] and through email"from: syed basha
To: [protected]@thomsontv.in
Date: dec 19, 2019, 12:52 pm
Subject: thomson r9 60cm (24 inch) hd ready led tv (24tm2490) is not working", till now there is no response,