Thomson Tv — Audio not working since after installation of the TV

Address:Swargate, Pune, Maharashtra, India. PIN 411042

Chasing for a resolution since two weeks but no one from customer care team or branch support seems interested to have a look in this matter.

Tired of chasing again and again for updates.

Registered complaint no is MH12191022T40258

Below is the contact details I tried to reach for a solution to my problem so far -

Thomson Toll free number : [protected]
Technician provide by the care team : Sunil - [protected]
Branch support : [protected]@sppl.ind.in

Technician denied visit saying he didn't receive any complain request for our case and thus cannot visit.

I had informed this to the customer care team (Akash) but he refused to help in this matter and asked me to resend the email again to file a fresh complaint

Highly dissatisfied experience with Thomson.

If is there someone can look into this concern and help us get a repair/replacement of the tv would be much appreciated.

Thanks in advance
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    Swargate, Pune, Maharashtra, India. PIN 411042
    India
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