[Resolved] Times Global Insurance — Samsung galaxy s7 edge motherboard damage

manu maythew

Address:	560035
Website:	www.mymobileinsurance.com

My mobile mother board got damaged on last month, i have submitted the bills on february 24, when i submitted inr 13746 rupees mobile motherboard bill mr. Amar (One of the claim department employ) (Mob.[protected]) told me that he do not know when the amount will credit into my account and if you want will give back the premium amount...
The worst experience i faced ever in my life.

I do not know still how many days they are going to hold the claim.

They are not at all behaving like professionals, its all kind of local people without any business ethics

Best regards
Manu mathew
[protected]

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Mar 10, 2017

Complaint marked as Resolved

Issue got resolved,

Mar 08, 2017

Updated by manu maythew I spoke to the customer care number[protected], She was speaking very nicely and apologised me for whatever happens and she told will be arranging a call back to resolve the issue, instead of call back i got a mail giving below
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Dear Customer,
This is to inform you that we have received a Complaint against you from a female employee that you have not just misbehaved with her but also tried to abuse her.
We have zero tolerance for such kind of misconduct and now helping her to file a police complaint and a zero FIR under relevant sections against you.
Request you to please be in contactable during all this process.
Thank you
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Thank god i have all the calls recorded with me ... Just want to know how i miss behaved
I can give the call recorded to anybody if needed

Br
Manu

Mar 21, 2017

Updated by manu maythew Issue Resolved