Times Of India — Non delivery of TOI since 1st of jan. Subscription no.GJ[protected]

Address:

C 17 BALMUKUND PARK NEAR SABRI SCHOOL VASNA ROAD

My subscription for TOI ends in Oct23. However vendor has stopped paper.
I complained on crm.[protected]@timesgroup.com four days back but with no result.
How can a newspaper like TOI remain insensitive to their regular yearly subscriber over such petty issue ?
I think you are loosing credibility & I may not continue with your paper from next year.