Times Of India — Non refund of subscription amount

I subscribed the epaper on 14/11/2023 and deposited the amount as asked.. Immediately I saw that they want another amount of $15.00 to upgrade it . I didn’t want to upgrade and immediately I unsubscribed and requested to refund the amount $ 34.99 . The company did not resolve hence I lodged a complaint against Times of India thru you on Dt 20/11/2023 expecting an early response.
Please see to it to resolve soon.
Virendra Kumar
[protected]@gmail.com
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