Tirumala Tirupati Devasthanams — My handicapped sister and my mother for non co operating

Yesterday on[protected] my handicapped sister and my mother went to tirumala tirupati devasthanams my sister is handicapped for handicapped children their is direct darshan and she should be not stand in the darshan line yesterday while we asked them for to leave direct darshan for my handicapped sister and my mother and they were saying that you should leave only to your sister not mother can go with her and they where telling that send my sister with other peoples how can we leave my sister with other peoples of something goes wrong means who will be responsible to that and after that my handicapped sister and my mother stranded in darshan line for 3 to 4 hours so I pleaser request to take strictly action on them of their misbehaviour of your trusties