TNSTC — AC Malfunctioning chennai to vellore-volvo

Address:

Vellore, Tamil Nadu

Dear Sir/Madam- This is to keep you appraised about the malfunctioning of air conditioner in Volvo bus which services from Chennai to vellore. Travelled date-today 2-may-15, start time 12pm, TN 01N 7729, Due to inefficiency of AC, and sweltering heat outside, breathing is becoming a problem sitting inside with all the door's completely closed. This doesn't serve the need of paying 160Rs/- to travel from Chennai to vellore. Would like to highlight, the way conductor acted before the bus taking off from platform. "AC will not work properly, and don't expect for cooling effect, complaints would not be encouraged" then started immediately. But the same conductor managed to full the seats by the Volvo AC logo, which shouldn't have been done. On self and public interet when I asked him to complain it to necessary authorities instead of giving such subtle announcements before taking off, he reacted its not his duty to do it, and we public has to do it. Hence writing this to appropriate authorities to have frequent checks on AC's and other requirements for a comfortable journey as per standards and safety. Would request your reply on this mail and further course of action. Thanks.