[Resolved]  TNSTC — Lethargy Driving

Address:Cuddalore, Tamil Nadu

Dear Sir/Madam, I would like to convey the Incident happened yesterday morning at TNSTC - Bus, to the notice of Concerned Higher Official.I am working in a private concern at chidambaram.I used to travel to chidambaram via Nagappattinam once in a week.Yesterday morning I travelled in a TNSTC - Bus(TN.68.N0307) from Ngapattinam to Chidambaram. The.The bus was taken sharply at 7.35.am. and reached Karaikkal at 8.45.am.They have taken 1 hr 15min to travel just 20km. I.I have asked the Conductor and Driver about this delay, and also asked them to refund my balance amount and decided to Quit my travel at Karaikkal itself, because usually other buses take only half an hour to cross this distance(20kms).Also they have displayed that the bus was Express and Charged Rs.50 as bus fare.I again asked about the delay and they have insulted me in front of all other passengers and also said that "Government buses will be going like this and No one can raise question against a Government employee, compliant to any Higher official if you can, we never bother about it" I just complained to the Tnstc Reporting officer at karaikkal, he too replied the same. I can't digest one thing, even-though they are not accepting their mistake, but insulting the common man, who point out their mistake.So I kindly request the higher official to take necessary action on them.I don't know their name, that's why I have mentioned the registration number of the bus and time.I also attached the scanned copy the ticket along with this mail. Due to their Lethargy I lost my One day salary due to lack of attendance on time.Kindly do the needful. With Regards, Mohammed Salimmalik S (A Common Man)
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Aug 14, 2020
Complaint marked as Resolved 
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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