TNSTC — Need necessary action on Conductor

Hi, Today 9/27/2015 around 9:45 pm my mother fell down from the bus at Thiruverumbur, trichy bus stop. The bus number, TN-45 N-3146 going from Trichy junction to Thanjavur. It was raining heavily when we were getting down at Thiruverumbur bus stop, while my mother was getting down, bus started moving, my mother lost balance and fell down from the bus. She got hurt. This happened because of the negligence of the conductor. He gave signal to driver without even checking if everyone has got down. I kindly request you to take proper action (Probably a day of absence) on the conductor who was on board in the bus TN-45 N-3146 going from Trichy junction to Thanjavur started around 9:30 PM from trichy junction. Please consider it as a serious concern. Don't understand why they are hurrying. If they want to go fast let them go in their personal vehicle. Bus is running for us, they need to understand, we are their customers without us they don't have a job. Similar incident happened to me on 9/26/2015, yesterday morning. I managed to get into the bus.