Toothsi — Refund not given for Rs 50000

I have had taken a toothsi dental scan home visit, later chose 1 plan, but after consulting with my doctor I decided not to go ahead with the treatment with Toothsi.
They have deducted 50000 from my account and now not ready to give refund. not answering calls.
No service was provided to me from Toothsi and I need a full refund
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