[Resolved]  Torrent Power — Damaging BSNL Cables during Maintenance / Development work of your company.

Address:

Ahmedabad, Gujarat

R/Sir, I am working as a SDOP 1 Odhav in BSNL.It is observed by me that BSNL under ground cables are damaged at 1) CMC corner, on BRTS route, Nr. Sony chawl, 2) Nilkanth Bunglow Nicol, 3)Dharamnandan B'low corner, On Nicol cross rd to Shukan cross rd, by Torrent Power Ltd. It is observed by u/s that BSNL u/g cables are cut where-ever it come across the Mntc / Development work of Torrent power Ltd.And it is buried in the ground without informing to any BSNL office. BSNL is also a Public Service unit as of your's.We are going to loose customer satisfaction, services and faith.On giving rebate financially loss we have to suffer.Lot of time, money and manpower is wasted for the restoration of these kind of cable faults occurred due to negligence of your company. It is requested to please do not let it cut BSNL cables intentionally and if any accidental cable damage is happened, please keep the ends open and intimate to the nearest BSNL office / Customer service center. I hope that this complaint will be viewed seriously and BSNL will get your kind support for rendering better services to customers. R.R.Arya, SDOP ! Odhav, Ahmedabad [protected] e mail :[protected]@gmail.com