Tpsl India — Payment debitted my account but transaction fail

Address:	i world online,kottakunnu,sulthan bathery post,wayanad
Website:	parivahan

Bank ref number.[protected],
date[protected]
amount-9372

my transaction has fail in to the parivahan web site.after the 7 months no refund i asking to hdfc bank side here no replay to my complient.