Travel Triangle — Travel Refund due to COVID

Address:

10/527, kaveri path, madhyam Marg, mansarovar , Jaipur

We had booked Thailand tour with this company in February 2019… they were recommended by your website… they were Outbound Tours from Jaipur

We cancelled the tour on their recommendation as there were COVID cases in Thailand and we were travelling with infant

At the time of cancellation they said we will get whole refund as Thai Air was giving refund due to developing COVID situation.. we are in constant touch with them

They are not refunding our amount ..Pending amount is Rs 2 Lacs … please help