Travelook — Payment not received

Address:	836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:	www.travolook.in

I booked a ticket from trivandrum to pune on 21st of October 2021 via travelook. The moment i transfered the amount a message came that the booking has been canceled due to fare issues and followed by a call. First they said 5-6 days for refund, then came a mail saying 10-15 days.

I cant understand that how can a ticket be cancelled in just a minute. I am really worried about my refund of Rs 4800/- as they never answer our call also.

I request the authorities to stop such websites from cheating people.