Travelyaari.com — Bus not started at given time and said might be its wrongly mentioned in online portal

Website:

Www.travelyaari.com

I have booked bus ticket on 22nd april from surat to bhusawal. Mticket no.[protected]. I called to bus operator at given time by travelyaari but operator has refused and said we have a bus for bhusawal but not yet it will be started after an hour i told him that its not possible for me to catch my train from their if i will reach late. Operator didn't listen anything and asked to call travelyaari. I called to customer from their only around four times but i got this response only that bus operator is not picking their calls. When i asked to cancel my ticket and asked for refund they said will confirm you after discussion with operator. After that u called to customer care around 8 times but till date didn't receive refund. It's disgusting. Please help to take my money back from them

Regards
Vinay sankhere
[protected]