Address: | Jodhpur, Rajasthan | Website: | travelyaari.com |
I had booked a bus: jodhpur to sri ganganagar from travelyaari.com bearing pnr:[protected] for journey on[protected] for a consideration of rs.751/- paid online. Further, i purchased the tysure service that website provides for rs. 20/-
On[protected], at 6:46 p. M. (Departure time 9:17 p. M.; request for arrival at boarding point: 9:00 p. M.) i was informed about the cancellation. The bus was cancelled arbitrarily without any previous information so as to give some time to the passengers to re-book. I paid for tysure which claims to provide timely cancellation information and arrange for alternatives in case of cancellation. However, i got no alternative booking and no timely cancellation information.
I have reported the above matter several times via complaint section of website and twitter handle but despite all my pleadings they have not refunded my money which is indeed regrettable and highly unprofessional. I have suffered losses/ incurred expenses rs. 751/- for the booked ticket and rs. 4500/- as taxi fare. Was this information helpful? |
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