[Resolved] Travelyaari.com — Bus ticket not booked but amount paid

anandan1962

from Chennai, Tamil Nadu

Address:

600081

I booked ticket in your site from chennai to thondi on 28.10.2016. the amount is fully paid but message comes " your payment was successful, but there was a problem so your booking is being handled by our customer service, you will recieve it in email.

Please call[protected] /[protected] to confirm your booking.
But no phone number is working

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Dec 13, 2016

Complaint marked as Resolved

Travelyaari.com customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Travelyaari.com Customer Care's response Dear Customer,

Greetings from Travelyaari!

We highly regret the inconvenience caused to you,

Could you please share more details like

Transaction id#
Transaction date -
Email id used while booking -
Contact number used while booking -
Journey date -
Passenger name -
Booked through Travelyaari or other site -
Bank/Credit/Debit card statement where it shows amount got debited -

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!

Verified Support

Nov 03, 2016

Travelyaari.com Customer Care's response Dear Customer,

Greetings from Travelyaari!

Since we haven't received any communication or requested details from your end for further investigation hence we are treating this issue as resolved for now. Kindly reach out to us with following details to proceed further.

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!