[Resolved]  Travelyaari.com — Worst service bus driver left us and went without prior notice

Address:Aurangabad, Maharashtra, 431009
Website:www.travelyaari.com

Ticket number[protected]

Shame on your service !!

As discussed, on the number mentioned on the site [protected] we called customer support satish kumar from customer service end.

We were present at the stop sharp 8.10 pm at jagtap dairy sai chowk
Driver did not came on time and called us around 8.30 saying bus will reach aurangabad around 2 am in the morning .
We called the driver and left us and went
Without taking our pick up when we were calling the bus operator for the confirmation of the timing when we will reach aurangabad .

As driver said he will drop us by 2 am in the morning and in the site it is mentioned 5.15 am arrival time.

We called multiple time to the driver he left and did not picked up us from the location . We called operator and said the driver left . He said he is at yerwada and come there in 10 min .How this is possible to go from jagtap dairy to yerwada in 10 min.

Then operator of the bus said he cant do anything and asked to call on site number travelyarri site .
We shared all the details to satish he said he is checking on this. From 9.00 pm to 10.57 pm we two lady standing at the pick location waiting for the solution .

At last they said they cant do anything .
Literally your company service made us to cry with helpless situation standing at the roadside with no help.

We are helpless and waiting for the justice on this ..
We had waisted our money time and also missed going home in all this circumstances.

We want answer on this as we did not got any service from your end.

A)please arrange any alternative right now
B) refund our complete money

We need solution right now !! Please reply asap
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Complaint marked as Resolved 
Travelyaari.com customer support has been notified about the posted complaint.
Verified Support
Mar 13, 2016
Travelyaari.com Customer Care's response
Hi Nikta, As discussed, please be informed that we have initiated full refund of your ticket. Kindly accept our sincere apologies for the inconvenience. Thanks & Regards, Team Travelyaari
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    +91 80 4482 0000
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    2nd Floor, Mamoor Plaza, K.H.B. Colony, 5th Block, Koramangala, Bangalore, Karnataka, India - 560095
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