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Travolook Complaints & Reviews

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Last updated Apr 27, 2024
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Travolook reviews & complaints page 5

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K
Kapil.Mohan
from New Delhi, Delhi
Sep 10, 2022
Sep 15, 2022
This thread was updated on Sep 15, 2022
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Do Not Use Travolook (#BOYCOTT TRAVOLOOK)

First of all, this site deserved to be CLOSED. TRAVOLOOK ### don't deserve any star not even one star.

This whole site is a SCAM guys. First of all, to tempt CUSTOMERs they show low fares on the site and when CUSTOMER book the flight they cancel it saying that fare shown on site was expired and we will refund your money in 7-10 days. However, THEY NEVER REFUND YOUR MONEY.

Coming to my experience, I booked a...
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G
Guddu13
Sep 10, 2022
Sep 15, 2022
This thread was updated on Sep 15, 2022
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Booking canceled from Company but money not refunded

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19, Gurugram, Haryana 122008
Website:www.travolook.in

I booked an airticket from travolook website (https://www.travolook.in/) on 9-Jul-22, then within few minutes I got a call and mail confirmation that my booking is cancelled due to fare expiration. As per their call and mail confirmation, they assured me that I will receive my refund amount in my account within 10-15 working days. After waiting for more than two weeks, I started get in touch with the travolook customer care team for the updates....
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C
Chase cal
Sep 10, 2022
Sep 15, 2022
This thread was updated on Sep 15, 2022
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Refuse to refund

My name is chasa collin kapele, i booked a flight on 15th July 2022 and it was canceled by them. I was told to wait for my refund in 7-10 working days. Today is 10th September 2022, it has been more than a month of calling them and each time they tell me in two days i’ll be refunded but i haven’t received my money. It is only in my rights that i file a complain to higher authorities....
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A
Atreyi Sudhindra
Sep 10, 2022
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Refund default

Address:Haryana
Website:Travolook.in

I had booked flight tickets with reference number REF[protected].

They have been stalling the refund for 3 months now .

I have called and emailed them multiple times but there has been no action taken .

Please help!...
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S
sumanth parna
from Visakhapatnam, Andhra Pradesh
Sep 9, 2022
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Amounted not refunded since Four months

I have booked Flight ticket in Trvolook in the month of May from Banglore to Visakhapatnam with Reference Numbar :REF[protected]

Bengaluru to Visakhapatnam – 6E 969
14 May, 16:45–18:15

I got a call and mail saying that "Your booking is Cancelled due to fare expiration"

Since then i have been calling them and sent mails. Every time customer support person will say that amount will be refunded...
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M
Mk935
from Beawar, Rajasthan
Sep 8, 2022
Sep 8, 2022
This thread was updated on Sep 8, 2022
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Payment dues

Address:Travolook 836 2nd floor udyog Vihar Phase V, sector 19 Gurugram Haryana-122008

I have book tickets online Travolook site on dated 22/6/2022 to book air tickets Jodhpur to Chennai pay advance 8051/- but after made payment not issued ticket and asking given refund with in 7 days but last 3 month every day call they tell me credit 48 hours but citing with me.
My Ref N[protected]...
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B
Bhuka
from Indore, Madhya Pradesh
Sep 7, 2022
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Refund not received REF015472201

Address:Indore

Have been trying for refund of my ticket ref no REF[protected] amounting 5463 since 3 months not getting refund fake site plz block this site...
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A
Amjad Abdul Hai
from Patna, Bihar
Sep 7, 2022
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Cancelled by travolook

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

I made a payment in travolook for my airlines ticket my payment got deducted but ticket didn’t book. I was trying to connect with customer care they gave time but nothing happend. My amount Rs4109 and Refrence number: REF[protected].
Date of payment:[protected]
Thank you...
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G
grvsingh893
from Patna, Bihar
Sep 7, 2022
Sep 14, 2022
This thread was updated on Sep 14, 2022
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Refund money of my cancelled transaction

Address:Gurugram

On June 20th, 2022 I booked a ticket from Ranchi to Patna through Travolook, payment was successful but after couple of minutes the transaction got cancelled....
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E
edida
Sep 7, 2022
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Refund for a cancellation made by them

I have made booking on 11/7/22 with Travolook and the the booking reference No. is REF[protected], They have first made the booking and within minutes informed us that the booking was not successful. They said the refund amount of Rs.27, 414/- would be sent to me within 7 - 10 working days. Days passed, I waited for 10 working days. Nothing was received. I sent an e-mail on 10/7/22, for which I got a reply that my money would be returned in...
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Address:Travolook 0124-643-4800 [email protected] : 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008.in.
Website:travolook.in

I booked a flight ticket in June but right after I made the payment, I received a message saying it will take 30 mins to receive the confirmation email(which itself was very unusual). I immediately called the customer care provided to verify the booking but not action taken. I also parallelly asked Citi customer service to hold the transaction if not processed.
After several calls to Travolook, I realized this site is a scam and no...
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D
Dushyant Totlani
Sep 6, 2022
Jan 17, 2023
This thread was updated on Jan 17, 2023
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Ticket Refund not received in 2 months

Address:Pune

I tried to book tickets for Delhi through Travelnook.
The amount was deducted and tickets were not booked.
They showed it as cancelled.
Two(2) Months are over now. Ticket booking date is 6th July 2022.
Reference Number : REF[protected]....
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A
arup.ju2006
Sep 5, 2022
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Air Ticket Fraud

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

I booked airticket from https://www.travolook.in/; on July 22nd 2022 for Kolkata-Pune; one way flight scheduled for Jul 27th 2022. Booking reference REF[protected]/details attached

After the payment was made for Rs 5930, they cancelled the ticket citing operational reason. It has been 1.5 months now, I am following to get the refund of Rs 5930 - however they are not refunding the amount despite several promises to refund
br...
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P
Palasha Porwal
from Indore, Madhya Pradesh
Sep 5, 2022
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Flight booking auto cancelled by Travolook, no refund provided

I have booked flight ticket using Travolook in June, the ticket got cancelled automaticlly within minutes, and I received email for the same. After that I have never heard back from them on my refund amount. I called thier helpline multiple times but no refund yet. It has been 3 months already, doesnt look like I am the only one who didn't receive their money back, there are many people greiving about them. Such fake companies should be banned...
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S
sanju2604
from Bengaluru, Karnataka
Sep 3, 2022
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Airline ticket booking refund

Address:gurgaon

I booked flight ticket from this company on 17th july 2022 from bangalore to patna and ticket was cancelled but money was deducted.
i was suppose to get refund but after calling 2 times till date did not get the refund.
Last time i called them before 15 days but till now they did not refund my money.
when i called again today they are asking for one more week time refund the money.
they are definetely fraud company.br...
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K
Kukpreet
from Panaji, Goa
Sep 2, 2022
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My refund for tickets cancelled by the company

Ref[protected] goa to Leh 87, 911/- tickets booked online the company calls and tells me that the flights declined the ticked and the refund will be initiated in 24-48 hours on 26th July 22 I’m yet to get it even thou I call them regularly and keep mailing them...
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V
Vinoth sabitha
from Poonamalle, Tamil Nadu
Sep 2, 2022
Apr 27, 2024
This thread was updated on Apr 27, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online ticket booking scam - Refund to done

Dear Sir,
Greetings of the day,

I had booked my flight tickets through trovolook platform on 21st july (booking reference number :REF[protected]. After my payment (INR11585) compilation I received a call from travolook(ph.no:[protected] my ticket was cancelled due to fair expiration and a refund will be initiated in 5 days. Now it's been over 40days and still could not get my refund. not able to contact them through...
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S
Sharmeen Razvi
from Bengaluru, Karnataka
Sep 2, 2022
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Company as not refunded amount

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

I have booked on July 7th Bangalore to mumbai company cancelled my e-ticket and said we couldn’t get PNR number they said we will refund it in 5 /7 working days and i’m still waiting for the refund to be processed .

I have called around many times in 3 months to get my refund of about 8400 and every time i have been told that it is initiated . if its initiated then why does it take more than 7 days to give me a transaction...
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M
Manikant kashyap
from Noida, Uttar Pradesh
Sep 1, 2022
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Refund Related concern

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19, Gurugram, Haryana - 122008
Website:[email protected]

I have booked two tickets with Ref No..- REF[protected] and REF[protected] on 28th Dec 21 from PATNA to GOA. But the flight got cancelled so the airline told me that they are processing the refund. I processed the refund amount to the Travolook in March only but even after repeated mails and calls to Travolook.. I haven't received the refund as yet.. They are beating around the bush and everytime gives unreasonable explanation for the delay in...
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H
hareshph
Aug 30, 2022
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Refund for flight ticket

Address:836,2nd floor,udyog vihar phase V,sector19,gurugram,haryana 122008

I made a booking on Travolook.in on 23rd may REF[protected]. They cancelled the booking instantly saying technical issue. I am still waiting for refund and each time they keep putting a delay of 7-10 working days. Been over 3 months now....
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