Travolook — Booking Cancelled on 4th July REF[protected] Amount not refunded yet

Address:

836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Due to technical glitch at their end, the Booking was Cancelled by travolook REF[protected] Booking date 4th July '22 for Rs.13, 799

I tried to contact customer care number multiple times for the last 3 weeks and everytime they say that the refund is processed and will be credited by EOD or tomorrow . It has been almost 28 days and today when I called the customer care and asked about the registered office address and MD Name they immediately disconnected the call and not ready to share any of the information. Everytime false statement and multiple followups and the issue is still not resolved. I have sent multiple emails for refund of this amount ( 10 times mail sent) [protected]@travolook.in, but not received a single response from them

Thanks and Regards,
Rajalakshmi Narayan