Travolook.in/ — Refund of my Automatically Cancelled Tickets from the Company-Most Urgent Matter

Address:	836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:	www.travolook.in

Dear Sir/Madam,
First of all for your kind information I belongs to a Tribal Community and I booked my tickets from travolook company’s website at a total cost of Rs. 13, 408.0. Kindly look into the issue of refund of my automatically cancelled tickets from travolook Company as “Operational Reasons” Cancellation by the company mentioned to me and I was told for the full refund of my bookings from Jammu-Kolkata, Kolkata-Delhi & Delhi-Jammu. I have booked these three tickets on 11th March 2021 from my debit card.
All the Tickets with Reference Number are as follows:
1. Jammu to Kolkata, Booking Ticket Reference No-REF[protected]Amount Debited 5278.0 Rupees)
2. Kolkata to Delhi, Booking Ticket Reference No-REF[protected]Amount Debited 4902.0 Rupees)
3. Delhi to Jammu, Booking Ticket Reference No-REF[protected]Amount Debited 3228.0 Rupees)

With repeated assurance from the company I have not got my refund yet. This amount is too much for me. Kindly help me to get back my amount from the travolook company. I will be grateful to you if you look into the issue.
Regards