Travolook — Not refunding my amount - Agency -Travolook

Reference:REF[protected]
Agency:Travolook
Booked my flight ticket from Agency Travolook.in on june19 .
They have canceled the flight due to technical reasons and said the refund will be initiated in 7 working day but almost 2 months but no refund .
Tried to reach to the customer support but no responds.
You can always reach me on[protected]