Traya Health — Complaint Against Traya Health for Misleading Claims and Refusal of Money-Back Guarantee

Dear Sir/Madam,
I am writing to file a formal complaint against Traya Health regarding their hair regrowing products, I had ordered as per the following order details:

Kit # 1
Order No.[protected]
Order ID #563566
Order date: 07 May 2023
Amount Paid ₹ 2296.00

Kit #2
Order No.[protected]
Order ID #733130
Order date: 04 Jul 2023
Amount Paid ₹ 2726.50

Kit #3
Order No.[protected]
Order ID #859754
Order date: 07 Aug 2023
Amount Paid ₹ 1971.60

Kit #4
Order No.[protected]
Order ID #985376
Order date: 07 Sep 2023
Amount Paid ₹ 1908.00

Kit #5
Order No.[protected]
Order ID #1112903
Order date: 04 Oct 2023
Amount Paid ₹ 2014.00

My experience with their product has been deeply unsatisfactory, and I believe their actions warrant investigation and intervention by the Consumer Forum.I purchased Traya Health products with the expectation of experiencing positive results in hair regrowth, as advertised. Unfortunately, despite consistent and diligent use, I have not observed any noticeable benefits. This lack of efficacy is not only disappointing but also raises concerns about the accuracy of their product claims. Moreover, when I invoked their 100% money-back guarantee, I encountered significant hurdles and, ultimately, a refusal to process the refund. This refusal adds another layer of dissatisfaction and suggests a breach of their commitment to consumer rights.I kindly request the Consumer Forum to investigate this matter thoroughly and take appropriate action against Traya Health for potentially misleading claims and a failure to honor their money-back guarantee. I am hopeful that your intervention will bring about a fair resolution and prevent other consumers from facing similar issues.