| Address: New Delhi, Delhi, 110085 | | Website: www.trendin.com |
Hi,
I had bought 2 t-shirts online using trendin.com portal on 08th march 2016. One was of 560(Peter england) and other was 799(Peter england). T-shirts arrived on 10th march'16. After opening the packet i found out that both t-shirts were not the ones i ordered.
I immediately requested trendin to arrange for the reverse pick up as both were not the ones i ordered. On 11th march the same parcel consisting both the t-shirts were picked up by trendin.
On 23rd march i got the credit of one t-shirt(Rs. 799) into my trendin account. But i am facing lot of trouble for the credit of 2nd one(Rs. 560). I have been sick and tired of making phone calls to trendin customer care despite which i am still clueless about the credit for my 2nd t-shirt.
As per trendin they have not received the courier as yet and this is something i am not ready to believe. Both the t-shirts were packed in one parcel by myself. It's next to impossible that they have received only one only and if such is the case it's not my fault at all. It may be because of the courier service that they have hired or may be there is a gap in their system.
Request your intervention as customer care of trendin is also clueless and they are taking me for ride now. Request support to sort this out as soon as possible.
Thanks, shruti gupta
Email id: [protected]@live.com
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