Triviyaa — dress- worst saree instead of designer gown

Address:Surat, Gujarat
Website:Triviyaa.com

Hi,

I have placed an order for cream color designer anarkali dress from triviyaa.com online shopping site and the order got placed and asked for pay cash on delivery and once the product got deliver to me and the moment i open and check i saw; instead of that designer anarkali dress i have got worst quality saree with orange color.
And when i thought of returning or replacing i don't see any email confirmation; no order details in that site account, no customer care number; no address found from where it is coming and not only this.

The moment i start searching for numbers from google for triviyaa customer care so many helpline numbers were present there and i contacted 2 of them and one call somebody receive my call and he asked my debit card number; expiry number; cvv number and also otp number, so that he can withdraw all my money from my account and he was claiming that like this way he will refund my money to my account.
So i got to know his intentions and i gave him the debit card number for the bank account in which bank balance was zero and i don't use it just to check their fraudulent act and he exactly did what i was expecting he asked all my details and try to do withdraw 5000 some change in first instance by asking otp and i gave him coz i know there's no money in that account and the transaction got declined again he said i will try to refund once again, and said madam you will get otp once again and he tried to withdraw 2000 some change and again the transaction got declined, so he asked me finally that you don't have balance in your account and i said yes that's why i have given this account number, so than he was asking me to provide some other bank debit card details, so that he can withdraw all my money.

So, please please please i request if you can help me getting my money back which is rs.746; also take a strict action against this site and people; they are making fools to the people and staling their hard-earn money.

Please help me.

Thanks,
Naz
Was this information helpful?
No (0)
Yes (0)
Triviyaa customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Triviyaa
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    1%
    Complaints
    905
    Pending
    0
    Resolved
    12
    Triviyaa Address
    217 Layman Avenue, Savannah, Georgia - 31405, United States
    View all Triviyaa contact information