Ttd Online Booking — Rooms booked via internet are horrible

Website:

www.ttdsevaonline.com

The room which is booked online is very bad . I booked a room via internet in ttdsevaonline web site of Rs 1500. when I reached in Tirumala, at CRO office the room which ia alloted to me is not even worth of 500. the commod of the toilet is broken, the sofas were torned and to my surprise not only one room in that complex all the rooms are in the same condition. when i complaint to the person who allotted the room at CRO office says this ia the only building provided for online booking where as there many guest houses free on that particular time. eve though I have booked online, I went to padmavathi and booked another room for the same Rs1500 and I got a veru good guest house. why is this different. if you have to keep all the guest houses for the VIPs why at all you have the option of online booking. when I book online I should have option to see what are the available rooms. so that I can decide if I have to book or not. Is there no value for the people who book online.