TTK Prestige — Gas stove fire

Team

Have bought gas stove of prestige last year and since then it's giving issue 2 times the knob gave issue in 30 days of purchase I stay in Mumbai and hardly used it, the service engineer came and told all is ok
Last week I saw smoke coming out from bottom and I saw rubber caught fire the service person came and told it happens sometimes and northing to worry

2 days after it again caught fire and smoke came out of bottom
I am worried for my family life and these uneducated prestige engineer don't care and take it very carelessly how big risk it is
Since last a week they giving assurance of that they will change the part but no luck
Rehana from customer care daily call and take these local engineer in conference but all I get is fake assurance
I lost faith and want replacement of gas stove as I can't use this and put my family life in danger
+2 videos
Was this information helpful?
No (0)
Yes (0)
TTK Prestige customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TTK Prestige
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    16%
    Complaints
    619
    Pending
    0
    Resolved
    101
    TTK Prestige Phone
    +91 11 4509 2366
    +91 11 4509 2377
    TTK Prestige Address
    38, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
    View all TTK Prestige contact information