TTK Prestige — Induction ( under warranty) Prestige unable to repair and stopped responding

Hello, I have purchased this product on 03 June 2023 through Flipkart and it was delivered to me on 9th June 2023. This Induction cooktop is in warranty and Since I have purchased it, it had stopped working 3 times. First 2 times, Prestige sent their technician to repair. But again the product stopped working 3rd time in January 2024. I have registered a complaint with Prestige on January 31st and asked them to repair / replace the product. They sent one technician after my complaint and that technician said that some parts needs to be replaced and he doesn't have it. Till now, there is no response from Prestige on when the product will be repaired / replaced. Kindly help in getting the product replaced as if the consumer durable stops working 83 times within 6-7 months of purchase, there is something wrong with the product itself. And over and above that, Prestige TTK isn't able to get it repaired even after more than 20 days of raising a complain with them. I have attached a copy of invoice and a snapshot of my email conversation with Prestige. Thank you! Regards, Saurabh Mishra [protected] [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
TTK Prestige customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TTK Prestige
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    16%
    Complaints
    619
    Pending
    0
    Resolved
    101
    TTK Prestige Phone
    +91 11 4509 2366
    +91 11 4509 2377
    TTK Prestige Address
    38, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
    View all TTK Prestige contact information