TTK Prestige — Product Code 40571 - PRESTIGE VOGUE HOBTOP 3 BURNER

Address:

44/1656B1 VXJC HOUSE-VILANGAT

Sub: Product Code 40571 - PRESTIGE VOGUE HOBTOP 3 BURNER - Complaint No. ERAN[protected] Dated[protected] :- Un-attending consumer complaint / Unresolved complaint

Dear customer service team,

Warm greetings

It is sad to note the pathetic performance / condition of your above product. Since the date of purchase, (Invoice No.002147 Date 23.07.2021), my family and I have suffered a lot because of its poor performance. And due to its yellow /red flame, we are forced to replace many of our kitchen utensils / cooking vessels on account of excessive production of carbon.

Though I submitted several complaints, your response was very poor and technicians used to come and go and immediately thereafter back to square one, the same old poor condition.

Shown above is the latest complaint details and for which no response from any of your offices irrespective of reminder over what's up / toll free number / or otherwise.

I urge you to attend to the problem immediately and rectify the issues, else replace the item with a new product, to avoid further skirmishes over this long pending issue.

Thanking you

Faithfully yours

Jose Vilangat