TTK Prestige — Worst customer service/no response

Address:	Bangalore, Karnataka, 600116
Website:	www.ttkprestige.com

Hi,
I had an issue with the lpg stove model gt-03l which i brought 1 year back. One month back when i complained, they came and inspite of warranty they charged for the defect. But the thing is, the defect which they resolved again the same problem raise within some days. Again i raised a complaint (No:-chen1868143) before 3 weeks but still no response from anybody. I called the service people 3 times in between but so careless. This is the worst service support i have seen so far. Bcz of the defect in the product we missed a dangerous accident in the home where the gas leaked and the whole stove was gone into fire. But fortunately we managed to off the gas at cylinder. Otherwise think what would have happened? I want to complain in the consumer forum on this. Could anyone guide me to do that?

Thanks
Dilver