TVS Tyres — Back Tyre cut

ShakthiGN

Aug 13, 2021

Address:

Sri Krishna motor, Nehru nagar, Belur, 9448330165

I have brought the bike on Fed/6/2019, as of today I have completed 6900km. however on my 6th service I have found cracks or cuts on my back Tyre.

During the service I have complained this at Services station. However they have said that cuts or cracks are because of low type pressure or Low Air.

I deny the fact that I have raid my bike in such condition or having low Tyre pressure.

I want this case to be reviewed and wants have my Tyre replaced by the company. I strongly say this is one such case of low quality .

My email : [protected]@outlook.com

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Comments

TVS Tyres Customer Care

from Madurai, Tamil Nadu

Aug 13, 2021

Verified Support

Thanks for contacting us Mr. Shakthi. We can assure you that this is not the experience our brand stands for and we apologize for the inconvenience. Requesting you to share your contact details and our representative will get in touch with you shortly to help you out.

ShakthiGN's [Complaint's author] reply, Aug 14, 2021

[email protected] and 9902758075

TVS Tyres Customer Care

from Madurai, Tamil Nadu

Aug 24, 2021

Verified Support

Dear Mr. Shakthi, thank you for sharing your contact details with us. We have shared your query with our customer care team. You will receive a call from the concerned person shortly . Thank You for your patience.