Uber Bangalore — rude behaviour by driver

Address:

Bangalore, Karnataka

I landed at bangalore airport on 29 jul 17 and booked a uber taxi. I was offered a taxi no ka 53 c1668. Th taxi came to the pick up point near the cafe coffee day. I was happy to see a big vehicle (Renault duster) since i had more luggage.

However, when he opened the boot, it was filled with big woofer speakers. The driver refused to reposition or put any luggage in the front seat. He simply refused to budge inspite of insistence from the uber support person available there.

The driver appeared to in intoxicated. He told me to re-book a taxi since he can't accept my ride. I asked him how he could refuse? I said i will launch a complaint and took a photo.

He started abusing me and came to hit me. He started shouting loudly the 'odadh bidtiney' meaning i will hit him. I deleted the photo to avoid any confusion. Even the uber agents there couldn't convince him.

I was charged rs 52 for cancelling the booking by uber. I was upset at the kind of rude behaviour on landing at bangalore. Happy i dint travel with him. But uber needs to check the behaviour pattern of its driver.

I have attached the photo of the taxi sent to me by one of the agents