Uco Bank — My transaction

Address:

I block Sangam vihar New Delhi

My refund from Amazon was processed on 13 sept but still not reflecting in my account almost 47 days done what kind of service o[censored]co bank are providing to their customer, my whole family is a part of your banking services from long time. please trace my refund transaction.
I was done the payment through my card.

My name is Meenakshi aggarwal
Registered mobile number: [protected]
Uco bank account number: [protected]
Branch: UCBA0002037
Debit card number: [protected]

And also i attached the refund reference number and the reply from amazon after all the escalation I have done. I also visited branch so many times but there is no resolution from your side I'm frustrating enough now for my money I request you to please trace my pending refund amount. It's a humble request to you.