Uco Bank — Payment debited in my account

Address:

Tilak road Ujjain mp

Sir mera payment he jo 2 november ko mene upi app se kra tha jo mere account se cut gya but samne wale k account me nhi phucha unse kri to wo bole charge back kr do humne refund kr diya apka payment mene bank ja kr complaint kri 10 november ko but amount abhi tak nhi aaya mere pas plz help