Ufia Hameedia Trust — BWSSB bill payment debited rom the account

Address:

#575, 10TH CROSS, VINAYAA NAAR, OLD GUDDADAHALLI, MSORE ROAD, BANGALORE 560026

I was paying Water bill (BWSSB) through paytm and net banking on 9 APRIL, 2024. However, the bill was not paid and an amount of Rs. 3097 was debited from bank account.

Description of payment:
WITHDRAWAL TRANSFER PAYTM-.../paytm/ M/S ONE97 COMMUNICATIONS LTD INDIAN BANK MGT BRANC

Please let me know the status of the payment. If the bill was not paid, then, let me know the date when I will get the refund.