UGVCL — Non generation of receipt of payment of Rs. 2000/-. Consumer no. [protected]

I have made payment of Rs. 2, 000/- through net banking on 16.11.2022 aginst due of Rs. 57.76. The payment of Rs. 2000/- has been dedcuted from my bank account however, receipt of payment has not been generated. pls do needful.
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