Unicornstore.in / Unicorn Infosolutions — Used airpods offered in replacement

Hi,
My old airpods were having crackling sound and noise cancellation issue, which was later found by your service center engineer also and he processed them for the replacement.
Few days later over a phone call, they asked me to come and collect the new airpods. Those airpods were very dirty, old and used. I refused to take them and asked to give me a new pair.
The engineer told me to call apple care, as he could not do anything about it. He said, he received these old airpods only. Apple care guys too told me they could not do anything here and service center can only help.
Now, i am in this position where i am being forced to accept these old and used pair of airpods.
Please advise if you people can help me.

Service center address -
Unicorn -121003
crown interiorz, first floor
Faridabad, haryana
Was this information helpful?
No (0)
Yes (0)
UnicornStore.in / Unicorn Infosolutions customer support has been notified about the posted complaint.
 
1 Comment

Comments

Awaiting revert.
Its been half a month airpods are with the service center guys and they are being stagnant about it.
Please advise urgently.
My email address is [protected]@icloud.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    UnicornStore.in / Unicorn Infosolutions
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    112
    Pending
    0
    Resolved
    9
    UnicornStore.in / Unicorn Infosolutions Phone
    +91 98 2007 9821 [IOS Team]
    +91 22 6639 6500 [Mumbai]
    +91 22 6735 4000 [Support]
    UnicornStore.in / Unicorn Infosolutions Address
    B-104/105/106 Kotia Nirman New Link Road, Andheri (West), Mumbai, Maharashtra, India - 400053
    View all UnicornStore.in / Unicorn Infosolutions contact information