Uninor — Debited money without my authorization

Address:

South Goa, Goa

I recharged my cell for Rs. 27/- online on 06/06/2014. However despite debiting my Bank account my cell is not recharged. I sent two emails asking for credit. Several times I tried to phone them but their answering machine was dodging all the times. Finally when my call went through however to my surprise I was told that I never recharged on 06/06/2014 and last time I recharged was in May 2014.

Also on several occasions my balance is simply debited with Rs. 40/-, , Rs30/- and Rs 2/- when balance goes below Rs. 30/- even though I never ever asked for any service from them..

They also go on phoning me every fifteen minutes from over 50 phones everyday thereby damaging battery of my mobile.

I request your good selves to kindly take up the matter with them and arrange to recover my money.

From: Sharaschandra Lotlikar