[Resolved] Uninor / Telenor — Caller tune activation | |
On 28 apr 2016 afternoon automatic caller tune activated on my number and when i call to customer care at around 8pm for deactivate and return my deduction, then customer care said systems is not working and call after 5 hours for further process(after 5 hours means 01am night).After this, when i call today[protected] customer care, they say 24hours has passed and your caller tune will deactivated but your deduction(charge for caller tune) does not refund.please do some action. Was this information helpful? | |
Jun 11, 2016 Complaint marked as Resolved Uninor / Telenor customer support has been notified about the posted complaint. Verified Support May 02, 2016 Uninor / Telenor Customer Care's response Hi Nitin, thanks for reaching out to us. We'll get this checked and connect back to you with a resolution. Kindly bear with us in the interim.
Verified Support May 02, 2016 Uninor / Telenor Customer Care's response Hi Nitin, it'll be nice if you can share your Telenor number as well. Thanks.
Verified Support May 11, 2016 Uninor / Telenor Customer Care's response Hi Nitin, we would like to inform you that, your VAS service (CRBT) has been deactivated post 24 hours. Therefore, we are unable to refund your charged amount as of now. Thanks.
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+91 90 5909 0590
+91 91 2509 1121 (From Uninor Number)
+91 91 2209 1220
1-10-39 to 44, 3rd Floor, Gumidelli Commercial Complex, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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Thanking you