Uninor / Telenor — mobile data network

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	telenor

My self surya i had sum issue in my mobile data and net work also
Problem:
Instead of mobile data is off but in my network, amount is deducting from my telenor acount
I never on the my mobile data but there are charged in my account.
I m spoken to the customer care also those people are simple says please restart ur mobile. I had do that also so many time but my problem ds' t solved.

Regards,
Surya pratap reddy.